Shipping & Returns
You may return most new, unused items within 60 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact our office at 888-887-9840 or 612-216-2055.
When you place an order you will be provided shipping options. We will ship using the option chosen through USPS. As a rule you should allow a week for standard orders; however, generally the order will ship much sooner. If you have questions, please contact our office at 888-887-9840 or 612-216-2055.
P.O. Box 855
1074 West Main Street
Graham, NC 27253
1-612-216-2055 or 1-888-887-9840